Privacy Policy

The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.

Contact us

If you contact us using the form on the website or by email, the data you provide will be stored for six months in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, the web shop operator stores the IP data of the connection owner in cookies, as well as the name, address, email address, telephone number and credit card number of the buyer.

In addition, the following data is also stored by us for the purpose of contract processing: Product orders. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data is not transmitted to third parties, with the exception of the transmission of credit card data to the processing banks/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.

Once the purchase process has been cancelled, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).

The data name, address, email address, purchased goods and purchase date are also stored until the product liability period expires (10 years). The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 of the Telecommunications Act (TKG) and Article 6 Paragraph 1 Letter a (consent) and/or Letter b (necessary for contract performance) of the GDPR.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of your browser. They do not cause any damage.

We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If you deactivate cookies, the functionality of our website may be limited.

Web analysis

Our website uses functions of the web analysis service Shopify Analytics from the Canadian company Shopify, based in Ottawa, Ontario. Cookies are used to enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider's server in the USA and Canada and stored there.

You can prevent this by setting your browser so that no cookies are stored.

We have concluded a corresponding contract for order data processing with the provider.

Your IP address is recorded but immediately pseudonymized. This means that only a rough localization is possible.

The relationship with the web analytics provider is based on “Privacy Shield”.

The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 Letter a (consent) and/or f (legitimate interest) of the GDPR.

Our concern in the sense of the GDPR (legitimate interest) is to improve our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized. The user data is stored for a period of 7 years.

Newsletter

You have the option of subscribing to our newsletter via our website. To do this, we need your email address and your declaration that you agree to receive the newsletter. You can cancel your newsletter subscription at any time. Please send your cancellation to the following email address: office@goldschmiede-moelk.at. We will then immediately delete your data in connection with the newsletter dispatch.

Your rights

You generally have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the Data Protection Authority.